Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Building and Construction
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Social Perceptiveness
Understanding people's reactions.
Active Learning
Figuring out how to use new ideas or things.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Persuasion
Talking people into changing their minds or their behavior.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Reading Comprehension
Reading work-related information.
Active Listening
Listening to others, not interrupting, and asking good questions.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Speaking
Talking to others.
Writing
Writing things for co-workers or customers.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Coordination
Changing what is done based on other people's actions.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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